Tried a Driver App Before and It Didn’t Work Out?

If you have tried an app in your tipper business before and ended up
going back to paper, you may not be in a hurry to try another one.

That is understandable.

An app might have looked good during the demonstration but turned out
to be too complicated for everyday use. Drivers may have found it
awkward, or it may have created almost as much work for the office as
the paper dockets did.

The problem may not have been using an app. It may simply have been
using one that was not designed for a tipper business.

Tipper work is different

A general delivery app might be fine for parcels or straightforward
collections. Tipper work is not always that simple.

Drivers can complete several loads in one day, moving between
quarries, yards, construction sites and tips. Plans can change, some
sites have poor mobile coverage, and nobody wants to spend unnecessary
time filling out information on a phone.

Tipper360 was built around the way
tipper, aggregate, muck-away and ready-mix businesses actually
operate.

Keep it simple for the driver

If an app is awkward to use, drivers will not want to use it—and that
is fair enough.

They are there to drive and complete deliveries, not to do the office
paperwork on the side of the road.

The Tipper360 driver app is designed to keep their part
straightforward. They record the delivery through the app, and the
information is sent to the office system.

The driver uses the app. The office gets the records. It should be as
simple as that.

No signal? The work can still continue

Anyone working around quarries, construction sites or rural areas
knows that mobile coverage cannot always be relied on.

Tipper360 works offline, so a driver can still record the job when
there is no signal. The information syncs when the phone is connected
again.

There is no need to wait around for coverage before moving on.

The office gets the full picture

While drivers use the app, the office has its own online admin area.

This gives the office a clearer view of what is happening during the
day. Staff can see completed deliveries, check how many loads each
truck has done and spot anything that may still be outstanding.

It means fewer calls looking for updates and less waiting for
paperwork to return at the end of the day or week.

And when someone needs an old docket?

This is often where paper becomes a real nuisance.

A customer rings about a delivery from a few weeks ago. Someone has to
stop what they are doing, open the filing cabinet and start searching.

With Tipper360, the delivery records are stored together and can be
searched when they are needed.

No going through piles of paper. No checking trucks. No wondering who
had the docket last.

It is not about changing everything

Moving away from paper does not mean changing the way the entire business works.

The trucks still go out. Drivers still collect and deliver loads. The
office still manages the jobs.

The difference is that the delivery information comes back through the
app instead of relying on a piece of paper making its way back to the
office.

If you tried an app before and it was not right for your business,
that does not mean every app will be the same. The best way to judge
Tipper360 is simply to see how it would work with your trucks, your
drivers and your jobs.

Would you like to take a look? Book a short Tipper360 demo.