In short: Christy O'Neill says he started Moyglare in 1991 with one truck and that the business has grown to upwards of 30 trucks. After decades using manual dockets and accounts processes, Moyglare chose Hub360 to move delivery information into a digital workflow.

Watch the customer video: Christy O'Neill — Moyglare Sand & Gravel

From one truck to an established fleet

Christy describes starting the company in 1991 with one truck. By the time of the testimonial, he says Moyglare had upwards of 30 trucks on the road.

For years, dockets and accounts were handled manually. Moyglare tried different companies while looking for a system that would fit the business before choosing Hub360.

Why changing the process mattered

Christy describes two practical pressures behind the change: keeping delivery records available for later retrieval and reducing the amount of paper the business had to retain.

He says Moyglare had two stores full of dockets. With the digital process, the business can retain the delivery information electronically and retrieve it when needed.

The office no longer has to wait until the end of the week

Christy says Moyglare previously could be waiting until the end of the week to know the tonnage delivered into a particular job. With the digital process, he says the signed delivery information is available to the office and customer much sooner.

For him, that is also an administrative benefit: the office has the information without first waiting for the driver's paper docket to make its way back.

The difficult part was changing a long-standing habit

Christy is particularly candid about driver adoption. Some Moyglare drivers had been with the business for more than 20 years, and he says introducing a new process was initially a struggle.

Hub360 worked with the drivers during the change. Christy says they came on board and were using the system successfully within the following months.

“If I said to them in the morning we're going back to dockets, they'd be telling me no.”

Why this matters to another established operator

Moyglare's experience does not mean every fleet will follow the same adoption path. It does show that a business which had relied on manual processes for decades could introduce a digital delivery workflow even with long-serving drivers who were initially reluctant to change.

Customer story: See the full Moyglare Sand & Gravel story