In short: A tipper driver should only be asked to record the information needed for the job they are doing. The exact fields can vary by workflow, but the aim is consistent: keep the cab process short while giving the office a usable completed record.

This article is about what the driver records

If you want the full driver-to-office sequence, see How Tipper360 works. If your main concern is whether experienced drivers will use an app, see Will Tipper Drivers Use a Delivery App?.

1. The job

The driver starts with the relevant job rather than creating an office record from scratch. Depending on how the operator works, an authorised driver can self-start a job or receive one from the office.

2. The movement details needed for that work

The driver follows the selected workflow for the job. That can include the customer or site, material, collection or delivery details, quantity or other information the operator needs for that movement.

The important point is that the driver is not shown every possible field simply because the software can hold it.

3. Photos or supporting evidence where required

Where the job requires a photograph or other supporting evidence, it can be captured as part of the job instead of being sent separately and matched to the load later.

4. Sign-off where the workflow uses it

If a customer or site sign-off is part of the process, it can be captured with the relevant delivery record.

5. Notes and changes

Real jobs change. Tipper360 includes live chat between driver and office so questions or changes can be handled during the working day rather than relying only on separate calls and messages.

6. Vehicle checks

Tipper360 also includes vehicle checks. Whether and how they are used depends on the operator's process; they are separate from pretending every delivery job needs another long form.

What happens where mobile signal is poor?

The app can continue working offline and synchronise when connectivity returns. That matters on quarries, construction sites and other locations where coverage is not reliable.

What does the office get?

Once the job is completed and synchronised, the office can work from the digital record rather than waiting for a paper docket to return. Relevant photos, signatures, notes and job information stay associated with the movement where they were captured as part of that workflow.

Completed records can also be searched later, and bulk POD downloads are available when the office needs records for multiple deliveries.

The practical test

Take one normal job from your operation and count what the driver genuinely needs to enter or confirm. Then check whether the completed record gives the office what it needs without asking the driver for the same information again.