How Paper Dockets Can Delay Invoicing in a Tipper Business

The Job Is Done. So Why Are You Still Waiting to Invoice It?

With paper dockets, the office may not receive the delivery record until the truck returns to the yard. That could be later in the day—or later in the week.

The dockets then have to be sorted, matched to the right jobs and entered into the office system before the invoice can be prepared.

If one is missing or unclear, someone has to ring the driver, search through the paperwork or wait for the truck to come back.

It is a familiar process, but it takes time and can hold up invoicing.

Customer queries take longer too

A customer may want to check a delivery, confirm a load or request a copy of a docket.

If the paperwork has not arrived or cannot be found, a simple question turns into another search.

When delivery records are digital and searchable, the office can find the information without checking trucks, folders or piles of paper.

The office gets the record as the job happens

Tipper360 replaces paper dockets with a simple driver app and an online admin area for the office.

The driver records the delivery through the app, and the information becomes available to the office as the work happens.

That means:

• No waiting for paper dockets to return

• Less time spent chasing missing information

• Delivery records ready when invoices are being prepared

• Customer questions answered more easily

• Any previous docket can be found quickly

The app also works offline, so drivers can continue recording jobs when there is no mobile signal. The information syncs when they are connected again.

The work is done. The information is in the office. And the invoice can be prepared without waiting for the paperwork to catch up.

Want to see how it works? Book a short Tipper360 demo.