Ask any concrete supplier what causes the most painful disputes, and “water added on site” will be near the top of the list. A truck leaves the plant with a mix that meets spec. It arrives to a busy site, someone wants it wetter, and the next thing you hear is that the test cubes failed and the plant is being blamed.

Running a ready-mix concrete fleet is a balancing act. You are trying to keep trucks moving, keep plants, drivers and sites happy, and still make money on every load. When there is a delay or a rejected load, the first finger often points at the truck – even when the problem wasn’t yours.